IT Support Services
Providing information technology services and support, including access to use technology resources (e.g., notebooks, projectors, software), technical support and training, implementation and technical support for classroom, multimedia spaces and devices, and continuous process improvement.
Request IT Support
Critical Classroom Support
Only to be used for technical issues encountered while teaching a class from a remote location or in a classroom on campus. This includes Zoom related issues that impact the teaching experience. The Dental Clinic is also permitted to use this line to report urgent issues when patients may be impacted.
Support Hours: 7:30 am - 5:00 pm from Monday to Friday
- Phone: 306-966-4263
General Support
Search our IT Knowledge Base for answers to common issues and questions.
Support Hours: 8:00 am - 5:00 pm from Monday to Friday
- Online Support: Submit a request
- Email: itsupport@usask.ca
- Phone: 306-966-2222 (1-800-966-4817 toll-free within Canada)
Leave a voicemail to create an escalated ticket for prompt attention. Weekend and after-hours voicemail tickets are monitored for emergencies.
Need help with your password or MFA (multi-factor authentication)?
Learn about setting/recovering password and MFA